NAGRA Support
NAGRA provides comprehensive maintenance and support solutions to preserve our clients’ investments, enhance their service revenues and to strengthen a Pay-TV service provider’s operations.
Support Services
- 24x7 hotline
- Support line
- Remote diagnosis
- On-site intervention
- Preventive maintenance
- Health checks
- NAGRA repair center
- Product updates

Contact Information
NAGRA CUSTOMER CARE PORTAL
Access our 24/7 support services
Submit and follow-up tickets
Consult NAGRA documentation
- NCE
Germany // Ismaning *
United Kingdom // Bagshot - SMEA
France // Paris *
Spain // Madrid
Italy // Milan
Israel // Petach-Tikva - Americas
United States // El Segundo *
United States // Atlanta
Brazil // Sao Paulo - APAC
Hong Kong
Singapore *
Taiwan // Taipei
India // Mumbai
China // Shanghai
China // Beijing * - Contact office for the region *
- OpenTV Middleware support
- Traffic & Billing and Eclipse® Product Support or please call +1 (303) 445-4444




